FAQs

1. What products do you offer?
We specialize in high-quality tech accessories including phone cases, charging cables, wireless earbuds, screen protectors, and more.

2. Where do you ship?
We ship nationwide and internationally. Shipping options and costs will be shown at checkout.

3. How long does shipping take?
Shipping times vary by location. Domestic orders typically arrive within 3–7 business days, while international shipping may take 7–14 business days.

4. What is your return policy?
We accept returns within 14 days of delivery for unused and unopened items. Please contact us at info@primeaccss.com to initiate a return.

5. Do you offer warranties?
Yes, many of our products come with a limited warranty. Please refer to individual product pages for specific warranty details.

6. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use it to follow your delivery status in real-time.

7. I received a damaged or wrong item. What should I do?
We’re sorry for the inconvenience. Please contact us immediately at info@primeaccss.com with your order number and a photo of the item.

8. Can I cancel or change my order?
Orders can be modified or canceled within 12 hours of placing them. Email us as soon as possible to make any changes.